Posted: February 2, 2008 at 8:12 am
Author: Marcelo Rodriguez
While we made RingFree a web application that doesn’t need any hacks to run on the iPhone, there are still certain things you’ll want to make sure are operational before registering with RF.
Some folks are still reporting problems when registering.We’re quite certain, though, that checking the list below and correctly pre-configuring your iPhone will make the registration painless.
Make sure your iPhone is not in “Airplane Mode” - Click on “Settings” and set “Airplane Mode” to “OFF”;
If you intend to use a Wi-Fi data connection, make sure WiFi is on - In order to work (both when registering and dialing), your iPhone will need to make a data connection to the RingFree servers. Wi-Fi, though not always available, of course, is your best choice. Click on “Settings” and look to the right of the Wi-Fi icon. If a Wi-Fi network is listed, you’re all set. Otherwise, click on the Wi-Fi icon, then make sure Wi-Fi is on (it should say so at the top). Click on the “OFF” button to turn Wi-Fi on, then select a network (if one is available) from the list that appears on the iPhone. When connected via Wi-Fi, you’ll see a striped upside-down triangle to the right of your service provider’s name on the upper-left corner of the iPhone. If there is no network available, you’ll have to use the EDGE network.
If there is no Wi-Fi where you are, make sure EDGE is on - Whether the EDGE data network is available to you is more dependent on your mobile network provider than anything (though EDGE will be forced off if you are in the “Airplane Mode” described above). Look on the upper left of your iPhone, if you are not on Wi-Fi, you should see a capital “E” to the right of your service provider’s name on the upper-left corner of you iPhone. If, instead you see an upside down striped triangle, you’re using Wi-Fi (this should work). If you don’t seen either a triangle or a capital “E”, then you have no data connection and won’t be able to proceed. If this is the case, find a Wi-Fi network to latch onto, or take your iPhone to a location where the EDGE network is available.
Make sure you have a cellular signal - Both to register and use RingFree, you’ll be making a regular mobile phone call. This means you’ll need a cell signal. On the upper left hand corner of the iPhone you should see an upwards and rightwards sloping set of bars. If you don’t see this, you’ll need to get to a location with a cell signal.
Make sure Caller-ID is set to “ON” - We use the caller-ID information sent by your iPhone to validate your account and make sure the telephone is authorized to use your account. This means caller-ID must be set to “ON” to register and use RingFree. To make sure, go to “Settings”, click “Phone”, In the “Calls” section, click “Call Waiting”, and make sure it is set to “ON”.
Make sure Mobile Safari has JavaScript enabled - RingFree uses JavaScript extensively both in registration and in the dialer. If JavaScript is disabled, registration will ail. Go to “Settings”, click “Safari”, and, in the “Security” section, set “JavaScript” to “ON”.
Make sure Mobile Safari is set to “Accept Cookies” - For RingFree to work, you must allow cookies to be placed on your telephone so that the server can track current session information. Go to “Settings” and click “Safari”. Set “Accept Cookies” to either “From Visited” or “Always” (for security purposes, we recommend the “From Visited” setting).
If you tried to register with RingFree and the process did not complete, you may try again after checking all of the above.
